Frequently Asked Questions
Dry Cleaning is a softer and non abrasive process compared to machine washing or laundering. We Excell Cleaners use solvents that are gentle on the clothes and non toxic towards the environment. Dry Cleaning also helps maintain the new appearance of clothes, thereby extending their life. It is highly recommended for certain fabrics like wool and silk which have the potential to shrink or lose colour if washed in water.
Our VIP or Reward Program is super simple. Currently we are offering $65 for the whole year for the membership. We want to input our VIP Program out to all of our customers simply at a very affordable cost for many discount transactions as well as most importantly, convenience. All of our specials are given with a purpose including using ECO bags less plastic, more recycle and saving, extremely professional presentations; a huge amount of discounts toward items that are bring brought in to us already; FREE delivery and pick up as well as SAME DAY service. These are amazing offers and no other dry cleaners in the city does this. Simply request for more info at the front desk, and we will make sure we take care of you.
At The Excell Cleaners, we use state of the art equipment to clean your clothes with staff that goes above and beyond to achieve the best results. While we cannot guarantee stain or mark removal, we do use the best detergents and solvents to ensure a job well done.
We provide the best rates and deals for our corporate customers. These deals are regularly updated on our website or you can simply use the Contact Us page to find out more.
The vital difference between the two is that while traditional laundering uses water, dry cleaning is done without water. Instead it uses solvent to deliver the soap or detergent to the cloth.
We absolutely can. Our team of experts have years of experience in caring for suede, leather and fur items and we are one of the very few dry cleaners in the city of Albuquerque that still provide these very specialist services. Please contact our front desk to discuss your specific requirements.
The time varies depending on the fabric as well as the level of dirt or stains. Sometimes we often find significant stains that our customers are not aware of therefore we will notify our amazing customers right away and that we will hold the item for an extra day to have those stains removed completely and accordingly. At our locations, Excell Cleaners offer 24 hour turnaround time to ensure that we deliver spotless clothes to you while minimizing the wait. If you sign up for VIP Program, we can offer Same Day service at no extra cost – In by 9AM and Out by 4 to 4:30PM.
We currently offer these services all across the city of Albuquerque including the village of Los Ranchos. We will also offer FREE delivery and pick up as long as the orders exceed $20 and more through our VIP Program with a simple 48-hour turnaround.
Yes we do. Our seamstress who has been in the alteration business for nearly 30 years who can carry out highly special requests from minor to major changes to clothing. Please contact our team to discuss your specific request and we will make sure we put a smile on your clothes.